QUESTIONS - BRAIN EATING TEES

I have found something I really want to buy, but I don't have a debit card OR a credit card to order online with. Do you accept mail-in purchases with Money Orders?

We definitely want your business! We understand that not everyone has a credit or debit card, so we will definitely take your order with a money order! Here's how...
  1. The first order of business is deciding what to buy. Pick out what shirts you want to buy, what color you want them to be, and what size. E-mail us by CLICKING THIS with that information and indicating your desire to send in a Money Order via mail for your purchase.
  2. After we get your email, we will send a reply that will include the total amount owed including shipping costs, along with the address you should send your payment to.
  3. Print off the invoice, put it in an envelope with your money order, address the envelope with the address we provided you, and drop the envelope in the mail. When we get your mail, we'll ship your shirts! So easy!

What size should I get?

size chart

Privacy Policy

I would love to explain our Privacy Standards because it's the easiest question for me to answer! We NEVER use your name, address, or email for anything except to ensure your order reaches you in a timely manner.

Company Policy Concerning Returns

All of the shirts you buy are made the day after you order them to your exact specifications. That means that on orders above a certain price range will incur a restocking fee if they are returned, and the return is not due to anything our company did wrong. We are not responsible for refunding shipment costs.
Order TotalRestocking Fee
$1 - $1000%
$101 - $49920%
$500 - $99930%
$1000+50%

How do I know that security is a priority when you take my information?

If you are having doubts about using your card on the Internet, let me explain the process so that you will feel more secure about it. When you decide you want to buy something, you'll click the tab that says "add to cart." You are then whisked over to a different, secure server that no one has access to, not even the people who work here. When you order is complete, the transaction is handled using Authorize.net, which is where almost all Internet transactions are securely handled. Your information is kept private because no one ever has access to it. If you are STILL having doubts about ordering from us using our 100% Secure Shipping Cart software, then please call us and place your order with us live, toll free, at 1-888-687-4478. Toll free for our customers who are residential to the U.S.A. For those of you who want to call and place an International Order, you may call us at 1-731-588-5690.

I really just want to know how fast you ship your shirts.

There are lots of companies out there that will wait upwards of two weeks before they process your order and ship it, but that's not how we do things around here. We always ship within 24 hours of getting a customer's order. Since we advance orders to production so quickly, you get your shirts very fast. It takes a day to advance your order and a day to move it through production. Your order then ships the same day it is made. We advance orders Monday thru Friday, 7am to 3pm CST. We don't work on holidays or weekends. If you place your order on a weekend, then that means your order will be moved through the system on Monday and shipped out on a Tuesday. We pride ourselves on keeping a fully stocked warehouse here, and the vast majority of the orders that come in are ready to be made and shipped quickly. We scarcely ever need to order supplies for an order to be completed, but if we do it usually only takes a couple of days for us to restock and ship your order. If that happens, it may take up to 2 more days to get your shirts in the mail. Once the mail carrier gets your shirts, you will get them as fast as that postman can run to your door.

Our shipments arrive much faster than the huge majority of our competition, but sometimes that isn't fast enough. That's why we offer standard, expedited, and express options for people who need their shirts at lightning speed.

We have 3 Shipping Options for customers ordering in the United States in order to provide the perfect shipment speed for your needs.

  1. Our Standard option will suit most needs, as it arrives to your door in a very speedy 3-8 work days.
  2. Expedited Shipments are for those people who are in a real hurry to get their order in the mail, and you can reasonably expect delivery somewhere between TWO and THREE business days.
  3. For those with no time to spare, our Express option will zip your order to your door in a break-neck speed of 1-2 working days.
NOTE! If you are ordering from the states of Hawaii or Alaska, then your shipment will come to you through Priority Mail, which will be 5-10 work days. These are only shipping estimates, and cannot take into consideration mail delays with the Post Office or rare processing issues during the infrequent times that supplies are out of stock for your order. Please include your e-mail address when you make your order. When we ship your order, you will get information to track your delivery. People who order outside of the United States of America, people with a PO Box address, people in Alaska, and people in Hawaii can not receive this service. Sorry for the inconvenience.

The countries of Germany, the Netherlands, Finland, Australia, Denmark, New Zealand, N. Ireland, Sweden, Great Britain, Canada, and Norway can all order from us and use our International Shipments option. International mail can take the full amount of allotted time for arrival, which can be as much as eight weeks or as little as four. Do not expect your orders in a week if you order Internationally! If you want tracking information, we are sorry to say that we cannot of International Tracking at this time.

We are legally bound to give a full description of the contents of your package to Customs Agents, as well as the monetary value of those contents. If you request that we mark your package as a gift, it will have no bearing on our requirement to supply this information. It is also very possible that there will be additional Customs fees associated with your shipment. We have no way of knowing what these charges may be, if any. If you are ordering Internationally, please call your local CUSTOMS Agent to answer all of your pertinent questions on the topic.

If you are currently serving in the United States Armed Forces, then please allow me one moment to thank you sincerely for your service to this country. We are proud to ship our shirts to any APO/FPO Military Destination. The shipping option of Expedited and Express Mail is not currently available to those addresses with an APO/FPO notation since they are treated, for all intents and purposes, like International Mail. We cannot give you an approximation of delivery time to APO/FPO addresses, so please disregard the listed times above. Please be patient for overseas orders.

If you need your package delivered to a PO BOX, then your order will always be sent with Standard Shipping. This typically arrives in THREE to FIVE business days.


I Want to Buy Something, But The Shopping Cart Keeps Coming Up Blank.

No matter where you buy things on the Internet, you're going to have to sanction cookies for the shopping cart to register your purchases. This is a privacy setting in whatever browser you are using. Our system is safe and secure, so you can activate cookies with no risk here by changing the settings in your Internet browser (instructions). You can turn these off by following this path of mouse clicks at the top line of your browser: TOOLS, then OPTIONS, then PRIVACY (instructions). You could also call us at 1-888-687-4478 TOLL FREE from 9 to 6 CST.

Can I please have my shirts printed on the backs?

Putting the images and words on the backs of the shirts is no hassle for us in the least, and we will happily do this for you at no additional charge. All you have to do is to make note of your request in the "comments" section of your order.

Having Issues With Ordering?

The most probable cause is that the information entered into the "Billing Information" fields do not match the card issuer's billing information. Review this first. If you feel certain that your order should be going through, then go through the following steps:
  1. You have checked your billing fields and found them correct. Now you need to check it again. Don't just browse it. Look up the information that your card issuer has and match it word-for-word.
  2. When you move, you have to change your information with the company that issues your card. Sometimes it can take months and months to get this data changed. Try your old address
  3. Nothing working yet? Have you tried using a different card?
  4. We are an American-based company and have a Toll Free number for American residents. This number is 1-888-687-4478. You can call for help between the Central Time Zone based hours of 9am and 6pm.

Why would I buy a shirt for more here when I could go to BRAND X and get it for a lower price?

These shirts are of the best quality available! We hunted around for the best shirt supplier we found, and we stand behind the excellent quality of these 100% cotton, preshrunk shirts!

If You're Tired Of T-Shirts Falling Apart, Then It's Time To Try Someone Who Cares About Quality.

You may be able to get a cheaper product elsewhere, but you're going to know how cheap that product is when it falls apart in your washing machine. We are determined not to be just some random shirt store on the Internet that pumps out a shoddy product and expects people to come back for seconds. No, we want to develop a relationship of trust with our customer base that results in a lifetime of purchases. You can order from us without any worry of being displeased with what you buy, because if you don't like it we will do whatever it takes to make you a happy customer. That's a dedication to satisfaction you can trust in. We have many options available to our customers as far as style of shirt goes, but all but the slim fit tees are made of the highest grade of 6.1 ounce cotton shirts that will last your for a very long time.